Thank you for shopping with scarfrill.shop. We want you to be completely satisfied with your purchase. If you are not fully satisfied, please review our refund policy below.
Return Eligibility
You may request a return within 30 days of receiving your order. To qualify for a refund, returned items must:
Be unused and in their original condition.
Include all original packaging and accessories.
Not show signs of damage caused by misuse or improper handling.
Certain items may not be eligible for return if they have been customized, damaged after delivery, or marked as final sale where permitted by law.
Return Process
To initiate a return, please contact our customer support team with your order number and the reason for your return request. Once your return is approved, you will receive instructions on how to return your item.
Please do not send items back without prior authorization, as this may delay the processing of your refund.
Refund Processing
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund request.
If approved, your refund will be processed to your original payment method within 3 business days. The time required for the funds to appear in your account may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us promptly after delivery. We will work with you to provide an appropriate solution, including a replacement or refund where applicable.
Important Notice
Due to ongoing financial losses and increasing operating costs, scarfrill.shop is conducting a final inventory clearance. Products are being offered at significantly reduced prices while supplies last. Despite this clearance event, we remain committed to honoring our refund policy and providing customer support throughout the process. We sincerely thank all of our customers for their trust and continued support.